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FAQs

We accept all major payment methods: Visa, MasterCard, Maestro, American Express, PayPal, Discover

Orders are shipped out directly from our domestic & international warehouses and they will do everything they can to get you your order as fast as they can!

After your payment is verified, it takes up to 48 hours to process and ship your order.s

Most of the orders will arrive a lot quicker than the timeframe listed below, but we always like to underpromise and overdeliver.

United States & Canada - Registered Post (7 - 15 days) Free
European Union (inc. UK) - Registered Post (7 - 16 days) Free
Rest of World - Registered Post (10 - 25 days) Free

Once the order has been dispatched you will receive an email with a tracking number. You can then track it using "Track My Order" feature in the main menu.

We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance. You can instead track your order and see where it is at any time. If you still feel that you need assistance in tracing your package or would like to inquire about it, please contact us by email at info@ussmartdesk.com

Our products are shipped separately depending on your order. If tit contains, for example, items from two different warehouses, there will therefore be two deliveries. The rest of the items will most likely arrive shortly.

We are sorry to hear that. Simply send us an image of the damaged item in question to info@ussmartdesk.com and we will send you a replacement item as soon as possible.

If you wish to change or cancel your order, you may do so in the first 24 hours after placing your order. If you wish to do that, please contact us immediately using the from provided.

You can email us on info@ussmartdesk.com at any time, or use the contact form provided in the main menu.

Yes. At Us Smart Desk we take your privacy seriously. For more info please read our Privacy Policy. We use high-level SSL (Secure Sockets Laye) encryption technology which is the most advanced security measure currently available for online transactions. Us Smart Desk does not store your personal credit card information on our servers.


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Client service

Have a question?
We look forward to hearing from you!

OUR CONTACTS:
Mon-Fri: 9:00 am - 6:00 pm (EST)
Sat: 9:00 am - 4:00 pm (EST)
Sun: 9:00 am - 2:00 pm (EST)
Shipping:

We offer FREE shipping on all orders!

United States & Canada - Registered Post (7 - 15 days) Free
European Union (inc. UK) - Registered Post (7 - 16 days) Free
Rest of World - Registered Post (10 - 25 days) Free

PAYMENT METHODS

We accept all major payment methods: Visa, MasterCard, Maestro, American Express, PayPal, Discover

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